Please send us a written confirmation in writing or by e-mail.

To make a binding reservation, we require a deposit of 35% - 100%

of the total fee - as stated in reservation confirmation.

The deposit can be paid as follows:

  • by bank transfer in euros (free of charge for the recipient – any bank charges incurred shall not be paid by the hotel) 


The apartment bill can be settled in cash, by debit card or by credit card (Mastercard or Visa)

at the end of your stay. A bank transfer 5 days before arrival is possible. 



Check- In: from 16.00 to 22.00 pm

Please let us know, when you will probaply in Ischgl at the day of arrival.

Early check-in on request. 



Check-Out from 08.00 to 10.00 am

Refresh possibilities on departure date on request.


Final cleaning:

Generally no final cleaning fee applies. Is your apartment in an unappropriate state at departure-date, we keep the right to charge up to 100,-- Euro tip for our cleaning-team


City Tax:

2,50 per person/day, children up to 15 years do not pay the city tax.



Free of charge in front of our house


Cancellations summer 2020:

For bookings in July, August and September 2020:

  • you can cancel the booking free of charge up to 7 days before arrival


Cancellations winter 2020/2021:


Cancellations are only valid in writing or by e-mail.


Due to the current situation, we have adjusted our cancellation conditions as follows:


  • You can cancel your booking free of charge up to 30 days before the day of arrival.
  • For cancellations from 30 days to 8 days before the day of arrival, we charge 70% of the total price.
  • If you cancel  the last 7 days before your arrival date, 90% of the total price will be charged

to cancellation fees – according to the general provisions of the Austrian hotel regulations apply.


We therefore strongly recommend taking out a travel cancellation insurance.


– also valid for cancellation cases in connection with COVID-19 illness:


 European Travel insurance



  • price per apartment and night including 10 % VAT, Rates depend on duration of stay
  • prices may change at special event days/short stays
  • all prices are subject to modifications and errors